Apply for Zimbabwean documents from Botswana
Zimbabweans across Botswana no longer need to drive back through Plumtree for paperwork. Everything from ePassports to vehicle registration is applied for online, processed at Makombe and CVR in Harare, and delivered the way you choose.
Online applications are open now. Zimbabweans in Botswana can apply today for Makombe (Central Registry) and Central Vehicle Registry documents — no embassy visit and no travel to Zimbabwe required.
Most requested services from Botswana
Zimbabwean ePassport
New passports and renewals for Zimbabweans living in Botswana, applied for online with biometrics captured on your phone.
National ID (Plastic ID)
First-issue, replacement and duplicate national IDs without travelling back to Zimbabwe from Botswana.
Birth, death & marriage certificates
Long-form birth certificates, death certificates, marriage and non-marriage certificates from the Central Registry (Makombe).
Driver's licence (CVR)
Plastic driver's licence issue, replacement and class conversions through the Central Vehicle Registry.
Vehicle registration & number plates
Vehicle registration, change of ownership and number plates handled on your behalf in Harare.
How it works
- 1. Apply online
Pick your service and complete the form in a few minutes.
- 2. Upload one document
Birth Certificate, National ID, Passport or Driver's Licence — dashboard or 24/7 Live Chat.
- 3. Capture biometrics
Fingerprint capture on your mobile phone or tablet.
- 4. Receive your document
Courier, embassy collection, or collection by a relative.
Getting your document in Botswana
- Courier delivery to your home or work address in Botswana
- Collection at the Zimbabwean embassy or consulate serving your area
- Collection in Zimbabwe by a relative you nominate
Fees are published on each service page. Payment amounts in BWP (P) and exact turnaround times for your case are confirmed by our team on Live Chat before you pay.
Serving Zimbabweans across Botswana
The whole process is online, so it works wherever you are — including Gaborone, Francistown, Maun, Palapye and Selebi-Phikwe.
Questions from applicants in Botswana
Can I apply for a Zimbabwean passport from Botswana?
Yes. Zimbabweans in Botswana can apply online through Central Registry Online. You complete the form, upload one verification document, capture biometrics on a mobile phone or tablet, and choose how you receive the document. No trip to Zimbabwe and no embassy queue.
Do I have to live in Gaborone to use this service?
No. The whole process is online, so it works from anywhere in Botswana.
What document do I need to upload?
One of the following: Birth Certificate, National ID, Passport or Driver's Licence. You can upload it on your dashboard after applying, or send it through our 24/7 Live Chat.
How will my document reach me in Botswana?
You choose at application: courier to your address in Botswana, collection at the Zimbabwean embassy or consulate serving your area, or collection in Zimbabwe by a relative you nominate.
How much does it cost and how long does it take?
Fees and turnaround depend on the service and the tier you pick (Standard, Urgent or Express). Current fees are shown on each service page, and our Live Chat team confirms the exact cost and timeline for your case before you pay.
How do I track my application?
Every application gets a reference number. Enter it on the Track page for a live timeline covering submission, payment, production, security check, customs and delivery.
Live Chat is open 24 hours a day — ask about eligibility, fees, delivery to Botswana or how to send your documents.